Risk Management

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Risk Management Policies: Referrals to Specialty Care

Health Centers can reduce their liability for lawsuits by ensuring they are eligible for coverage by the Federal Tort Claims Act (FTCA), which offers protection akin to medical malpractice insurance to federally-funded Migrant and Community Health Centers. Since Health Centers are required to refer patients to medically-necessary specialty care services that are not within their capacity to provide, it is important to be consider the Health Center’s coverage and potential exposure in the event that problems arise connected to the referral.

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Risk Management Policies: Off-Site Care

In order to meet the needs of special populations such as migrant farmworkers, Health Centers often use non-traditional delivery methods to provide health care. For example, services may be provided at locations other than their own bricks-and-mortar location that are more convenient for patients.

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Behavioral Health Care for Mobile Populations: Risk Management Considerations

In recognition of the importance of behavioral health as a component of quality health care delivery, HRSA requires health centers to provide these services to their patient population. These are services that are difficult for many MHCs to provide onsite so they must be contracted to outside providers. Behavioral health services may include, but are not limited to, counseling for mental health issues (e.g., depression, anxiety) and substance abuse (e.g., alcohol, recreational drugs).

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Risk Management Policies: Transportation of Migrant Patient

As part of their enabling services for farmworkers, Health Centers may provide transportation to and from appointments. In the event of an incident arising from providing this service, Health Centers can implement certain policies and practices to reduce their risk of liability.

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Care for Undocumented Patients: Risk Management Considerations

Unlike providers of many other federally-funded services and benefits, Health Centers are permitted to serve undocumented patients, and are not required to ask about a patient’s immigration status. Migrant Health Centers need to ensure that their policies protect patient privacy while complying with applicable laws on collection and disclosure of patient information.

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Clinical Risk Management Program

Risk management courses for health center and free clinic staff; Continuing medical education (CME) credits at no cost to health care providers; Links to archived audio conferences/webinars to supplement evidence-based risk management training; Guidance articles, self-assessment tools, ready-made training materials on patient safety, quality and risk management for the health center/free clinic setting; and Risk & Safety E-news sent via e-mail every other week, for interested Health Center sand Free Clinic staff

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