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WEBINAR | Witnessing: How Supervisors Can Strengthen Peer Support in the Workplace (Part 2 of 2)


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Witnessing: How Supervisors Can Strengthen Peer Support in the Workplace

DATE: November 6, 2019 @ 10am (PST) / 1pm (EST)


Our first webinar in this series, “Witnessing: Understanding the Effects of Overexposure to Stories of Trauma and What to Do About It,” provides an overview of empathic stress, moral injury, and microaggressions, and describes coping strategies for both providers and clients. To view the recorded webinar, please click here.

Our interactive second webinar is geared toward administrators, managers, and supervisors, and draws on data from the “Work Environment Survey” administered during our first webinar. In our second webinar, we dive deep into methods of strengthening peer support in the workplace, the single most important factor associated with well-being under challenging circumstances. We look at the nuts and bolts of bolstering “reasonable hope” and amplifying existing resilience styles, and consider brief team meeting frameworks to build connections and support. Webinar presenter, Kaethe Weingarten, PhD, comments on scenarios shared by webinar participants and engages participants in brainstorming solutions together.

Learning Objectives
Participants will be able to:

  • Describe the three features of “reasonable hope.”
  • Identify their preferred resilience style.
  • Understand how to conduct supportive team meetings.


Michael Parchman
Michael Parchman, MD, MPH
Senior Investigator Michael Parchman, MD, MPH, is a nationally recognized scholar in chronic illness care research at Kaiser Permanente Washington Health Research Institute’s MacColl Center for Health Care Innovation. A family practitioner and health services researcher, Dr. Parchman previously served as the director of the Agency for Healthcare Research and Quality’s Practice-Based Research Network Initiative and senior advisor for primary care. 
Dr. Parchman’s research focuses on using complexity science to explore how diverse health care teams can work together to achieve high-quality care. He leads Healthy Hearts Northwest, a three-year project for primary care practices in Washington, Oregon, and Idaho that is funded as part of the Agency for Healthcare Research and Quality (AHRQ)’s EvidenceNOW initiative. The project aims to help practices improve their patients’ cardiovascular health by expanding their existing quality improvement capacity.
Learning Objectives:  
Participants will be able to describe current challenges to managing opioid medications for individuals with chronic pain in a primary care setting. 
Participants will examine the six building blocks needed to build a quality improvement roadmaps to help primary care teams become effective.
Participants will identify at least 2 tools or strategies that can be applied in a primary care setting to address opioid use for long-term pain management.


Kaethe Weingarten, PhD
Kaethe Weingarten, PhD, is the founder and director of The Witnessing Project, a nonprofit organization that consults to individuals, families, and communities locally, nationally, and internationally to transform passive witnessing of violence and violation into effective action. She was an Associate Clinical Professor of Psychology for the Harvard Medical School Department of Psychiatry from 1981-2017 and a faculty member of the Family Institute of Cambridge where she founded and directed the Program in Families, Trauma and Resilience. She directs the American Family Therapy Academy’s (AFTA) Witness to Witness Program, a project pairing AFTA members with providers overexposed to stories of trauma. (Kaethe is pronounced Kay-tah.)

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