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This session will lead participants through the key elements of motivational interviewing, with a particular focus on how to engage socially and ethnically diverse patient populations. The session will examine the key elements of motivational interviewing including the four general principles of: (1) express empathy, (2) develop discrepancy, (3) roll with resistance, and (4) support self-efficacy. The session will emphasize specific skills and tools used to create a systematic approach to engaging patients. The faculty will discuss using OARS (open ended questions, affirmations, summaries, and reflective listening) to draw patients into conversations about their health that lead to real change.

Evidenced-based research demonstrates that patient engagement leads to improved health outcomes and quality of life. To effectively engage patients in their health care, health centers can utilize a team-based approach to develop a shared care plan and support patients as they navigate the health care system. In this six-part interactive series, Migrant Clinicians Network (MCN) and National Nurse-Led Care Consortium (NNCC) will work with a select group of ten health center care teams to improve knowledge and skills around evidence based strategies for patient engagement and activation.

Participants in the virtual learning collaborative will attend six (6) learning sessions consisting of live web-based platform training, offline team-based activities, and facilitated office hours. These learning sessions will be hosted from January through June of 2019 and will take place via the Zoom video conferencing platform. CEs will be provided. All modules will be presented/facilitated by staff from MCN and NNCC unless otherwise noted. All modules will take place at 1 pm ET.

Continuing Education Credit

MCN will provide CME and CNE credit at no cost to participants by the American Academy of Family Physicians and the American Nurses Credentialing Center’s Commission on Accreditation. Determination of credit is pending.

To receive CME* or CNE credit after viewing this webinar, you must:

  1. Complete the Participant Evaluation associated with this webinar
  2. Send an email with your first and last name stating which webinar you completed to
Date and Time
Speakers (internal)
External Speakers
Kristine Gonnella
MPH, Director of Training and Technical Assistance at the National Nurse-Led Care Consortium
Sarah Solis
LCSW, Director of Seeds of Change Consulting