This session will lead participants through the key elements of motivational interviewing, with a particular focus on how to engage socially and ethnically diverse patient populations. The session will examine the key elements of motivational interviewing including the four general principles of: (1) express empathy, (2) develop discrepancy, (3) roll with resistance, and (4) support self-efficacy. The session will emphasize specific skills and tools used to create a systematic approach to engaging patients. The faculty will discuss using OARS (open ended questions, affirmations, summaries, and reflective listening) to draw patients into conversations about their health that lead to real change.
Evidenced-based research demonstrates that patient engagement leads to improved health outcomes and quality of life. To effectively engage patients in their health care, health centers can utilize a team-based approach to develop a shared care plan and support patients as they navigate the health care system. In this six-part interactive series, Migrant Clinicians Network (MCN) and National Nurse-Led Care Consortium (NNCC) will work with a select group of ten health center care teams to improve knowledge and skills around evidence based strategies for patient engagement and activation.
Participants in the virtual learning collaborative will attend six (6) learning sessions consisting of live web-based platform training, offline team-based activities, and facilitated office hours. These learning sessions will be hosted from January through June of 2019 and will take place via the Zoom video conferencing platform. CEs will be provided. All modules will be presented/facilitated by staff from MCN and NNCC unless otherwise noted. All modules will take place at 1 pm ET.
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Chief Program Officer, Education and Communication
Migrant Clinicians Network
Jillian Hopewell, MPA, MA has devoted her professional career to health care justice for immigrant populations. Since 1995, Hopewell has worked with Migrant Clinicians Network, the oldest and largest clinical network dedicated to improving health care for underserved migrants. Hopewell directs MCN's California office, serving as the Chief Program Officer, Education and Communication. In this capacity, Hopewell oversees MCN's comprehensive technical assistance program for migrant and community health centers and migrant clinicians. She also directs MCN's continuing education program for clinicians and coordinates all of MCN's clinical publications. She is the editor-in-chief of Streamline, a quarterly peer-reviewed publication that reaches over four thousand clinicians. Additionally, she is responsible for the development and ongoing management of content for MCN's award-winning website. Hopewell is an adjunct faculty member of the Communication Arts & Sciences Department at California State University, Chico. Hopewell has a Master's degree from the LBJ School of Public Affairs at the University of Texas at Austin, and a Master of Arts from the Institute of Latin American Studies at the University of Texas at Austin. She specialized in the policy implications and development challenges of binational tuberculosis care. Prior to joining MCN, Hopewell worked extensively in international arenas. She spent a year researching the role of indigenous art in sustainable economic development and the continuance of cultural traditions in Ecuador and Indonesia. She also served as the Country Director in the Dominican Republic for Amigos de las Americas, a youth leadership and community development organization. Prior to this she was a Route Leader for the same organization in Paraguay. Hopewell is fluent in Spanish. She is married with three children.
Continuing Education Credit (CEU)
MCN will provide CME and CNE credit at no cost to participants by the American Academy of Family Physicians and the American Nurses Credentialing Center’s Commission on Accreditation. Determination of credit is pending.
To receive CME* or CNE credit after viewing this webinar, you must:
- Complete the Participant Evaluation associated with this webinar
- Send an email with your first and last name stating which webinar you completed to email@example.com