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Substance Use Warmline
Peer-to-Peer Consultation and Decision Support
10 am – 6 pm EST Monday - Friday

Free and confidential consultation for clinicians from the Clinician Consultation Center at San Francisco General Hospital focusing on substance use in primary care


Objectives of the Substance Use Warmline:

  • Support primary care providers in managing complex patients with addiction, chronic pain, and behavioral health issues
  • Improve the safety of medication regimens to decrease the risk of overdose
  • Enhance the treatment, care and support for people living with or at risk for HIV
  • Discuss useful strategies for clinicians in managing their patients living with substance use, addiction and chronic pain.

Consultation topics include:

  • Assessment and treatment of opioid, alcohol, and other substance use disorders
  • Approaches to suspected misuse, abuse, or diversion of prescribed opioids
  • Methods to simplify opioid-based pain regimens to reduce risk of misuse and toxicity
  • Urine toxicology testing- when to use it and what it means
  • Use of buprenorphine and the role of methadone maintenance
  • Withdrawal management for opioids, alcohol, and other CNS depressants
  • Harm reduction strategies and overdose prevention
  • Managing substance use in special populations (pregnancy, HIV, hepatitis)
  • Productive ways of discussing (known or suspected) addiction with patients.

The CCC’s multi-disciplinary team of expert physicians, clinical pharmacists and nurses provides consultation to help clinicians manage complex patient needs, medication safety, and a rapidly evolving regulatory environment.

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A primary goal of the Partnerships for Care (P4C) project is to provide innovative, cost-efficient, and culturally competent training and technical assistance (TTA) to the four health departments and 22 health centers serving high HIV prevalence areas funded under the project.  To that end, the HIV Training, Technical Assistance, and Collaboration Center (HIV TAC) was funded to support the goals of the P4C project through planned collaboration with existing HIV-related TTA programs, across different levels of government and with nongovernment partners. The MayaTech Corporation operates the P4C HIV TAC.

Two high-production value, Spanish radio public service announcements(PSAs) to promote HIV testing services at local agencies. One PSA targets men and the other women. Each PSA features a blank space for you to record your organization’s contact information. Provided by Farmworker Justice

Comprehensive Spanish-language curriculum for individuals interested in training promotores de salud in HIV prevention. The curriculum is based on popular education techniques, and is culturally competent and linguistically sensitive.

 Provided by Farmworker Justice

A directory of organizations working to promote health and prevent HIV/AIDS in California, Florida, North Carolina, Oregon, and Texas.


Provided by Farmworker Justice

We are pleased to share that the Spanish version of the Traveling to Mexico and Latin America: A Guide for Persons Living with HIV/AIDS brochure. This brochure includes helpful tips for persons with HIV/AIDS traveling outside of the country. Also included is a listing of prominent HIV/AIDS organizations in various Latin American countries.

The AIDS Education and Training Centers conduct targeted, multidisciplinary education and training programs for health care providers treating persons living with HIV/AIDS. This website provides a central repository for AETC program and contact information and for training materials developed within the AETC network.

Poder Sano is a new initiative by Farmworker Justice to help mobilize rural Latino communities around the prevention of HIV/AIDS, sexually transmitted infections, and tuberculosis. Through this project, Farmworker Justice will provide free capacity-building assistance and community mobilization tools to strengthen community-based organizations' HIV prevention programs, improve monitoring and evaluation practices, and create partnerships for program support.

Poder Sano aims to mobilize rural Latino communities around the prevention of HIV/AIDS, sexually transmitted infections, tuberculosis, hepatitis, and other health concerns relevant to migrant farmworkers.

Access to Treatment: Programs That Provide Access to Healthcare and Treatment for People Living With HIV

For people living with HIV/AIDS, Ryan White CARE Act Programs provide primary health care and support services to uninsured and under-insured people living with HIV/AIDS.

General information and resources on HIV/AIDS

This chapter lists contact information for national HIV-related references, including hotlines, web sites, Federal agencies, and national organizations.

The NASTAD Viral Hepatitis Program was funded by CDC to develop a comprehensive model for coordination between HIV/AIDS and viral hepatitis programs.

The CDC Division of STD Prevention developed online STD education modules for clinicians. The Self Study STD Modules for Clinicians offers free CME, CNE, and CEU for each of seven STD topics: chlamydia, gonorrhea, syphilis, pelvic inflammatory disease (PID), vaginitis, herpes simplex virus (HSV) and human papillomavirus (HPV). Each module covers epidemiology, pathogenesis, clinical presentation, diagnosis, treatment, prevention and partner services information along with an interactive case study.

HRSA/HAB has developed a new 24-hour clinical consultation service, the National Perinatal HIV Consultation and Referral Service (Perinatal Hotline). This service provides 24-hour advice from HIV experts on indications and interpretations of HIV testing in pregnancy as well as consultation on treating HIV-infected pregnant women and their infants. The Perinatal Hotline (888-448-8765) and the PEPline (888-448-4911) are both available 24 hours, seven days per week. The Warmline (800-933-3413) is available 8 a.m. to 8 p.m. (EST) Monday through Friday.

The Global Fund was created to finance a dramatic turn-around in the fight against AIDS, tuberculosis and malaria. These diseases kill over 6 million people each year, and the numbers are growing.